Privacy Notice

TACAY – United States

INDUSTRIAS NATURAL OILS S.A.S., owner of the TACAY brand (hereinafter, “TACAY”), informs users of the website www.tacay.us that it respects their privacy and is committed to protecting the personal information collected through this website, in accordance with applicable United States legislation and international best practices regarding data protection.

1. Information We Collect

Through this website, TACAY may collect personal information either directly or automatically, including but not limited to:

• Name and contact details (email address, physical address, phone number).

• Information related to purchases, inquiries, or requests made through the website.

• Technical and browsing information, such as IP address, browser type, device, pages visited, and cookies.

TACAY does not collect medical information or sensitive data, nor does it request information related to health conditions or diagnoses.

2. Purpose of Information Use

The personal information collected may be used for the following legitimate purposes:

• Managing inquiries, information requests, and communications with users.

• Processing orders, payments, shipments, and post-sale customer service.

• Sending information related to our products, brand updates, and commercial communications, provided the user has granted consent when required.

• Improving website functionality, security, and user browsing experience.

• Complying with applicable legal, regulatory, accounting, or tax obligations.

• Conducting internal website usage analysis for statistical purposes and continuous improvement.

3. Information Handling

TACAY may share personal information only when necessary to fulfill the purposes described above, including with:

• Technology, logistics, payment processing, and customer service providers.

• E-commerce platforms, cloud storage services, and web analytics tools.

• Competent authorities, when required by law.

Under no circumstances does TACAY sell or commercialize users’ personal data.

4. International Data Transfers

As TACAY operates from Colombia and markets products in the United States, personal information may be transferred to and stored on servers located inside or outside the user’s country of residence, always under reasonable standards of security and confidentiality.

5. User Rights

Users may, at any time:

• Request access to their personal information.

• Request correction or updating of their data.

• Request deletion of their information, to the extent permitted by law.

• Opt out of receiving future commercial communications.

Requests may be submitted by email to:
dircomercial@tacay.co

6. Information Securit

TACAY adopts reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

7. Use of Cookies

This website may use cookies and similar technologies to enhance the browsing experience. Users may configure their browsers to reject or delete cookies; however, this may affect certain website functionalities.

8. Changes to the Privacy Notice

TACAY reserves the right to modify this Privacy Notice at any time. Any updates will be published in this same section of the website.

9. Contact Information

For any inquiries related to this Privacy Notice or the processing of personal data, you may contact us at:

Email: dircomercial@tacay.co
Website: www.tacay.us

INDUSTRIAS NATURAL OILS S.A.S.
TACAY Brand