TACAY – United States
This website is operated by INDUSTRIAS NATURAL OILS S.A.S., owner of the TACAY brand.
Our website address is:
https://www.tacay.us
When you visit or use our website, we may collect and store certain personal and technical information, including:
Products you have viewed, to display related content.
IP address, browser type, device, and operating system.
Approximate location information for logistical purposes such as tax estimation and shipping costs.
When you make a purchase or submit a request, we may collect:
Full name.
Billing and shipping address.
Email address and phone number.
Payment information (processed securely by third-party providers).
Optional additional information, such as username and password if you choose to create an account.
We use cookies and similar technologies to:
Remember products in your shopping cart.
Improve your browsing experience.
Analyze website usage.
You may configure your browser to reject or delete cookies; however, some website features may be affected.
We use your personal information solely for legitimate purposes, including:
Processing orders, payments, shipments, and returns.
Responding to inquiries, requests, and claims.
Managing your user account.
Complying with applicable legal, tax, and accounting obligations.
Preventing fraud and ensuring transaction security.
Improving our products, services, and user experience.
Sending promotional or commercial communications only when you have provided consent or when permitted by law.
TACAY does not collect medical information or data related to health diagnoses or treatments.
When visitors leave comments or reviews on the website, we collect the data shown in the corresponding form, as well as the IP address and browser user agent, to help detect spam and ensure site security.
An anonymized string (hash) generated from your email address may be shared with the Gravatar service if you choose to use it. You can review their privacy policy here:
https://automattic.com/privacy/
If you upload images to the website, we recommend avoiding embedded location data (EXIF GPS), as other visitors may be able to extract this information.
Content on this site may include embedded elements (videos, images, articles, etc.) from third-party websites. These external sites may collect data about you, use cookies, and track your interaction with embedded content in accordance with their own privacy policies.
We share personal information only with third parties that assist us in operating the website and providing our services, such as:
Payment service providers.
E-commerce platforms.
Shipping and logistics services.
Technology and cloud storage providers.
Fraud and spam detection services.
We accept payments through secure third-party providers. When processing a payment, some of your data will be shared with these providers solely to complete the transaction, in accordance with their own privacy policies.
TACAY does not sell or commercialize users’ personal data.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal, tax, and accounting requirements. For example, order-related information may be retained for several years in accordance with accounting and tax regulations.
Users have the right to:
Request access to their personal information.
Request correction or updating of their data.
Request deletion of their personal information, when legally permissible.
Opt out of receiving future promotional communications.
Requests may be submitted by email to:
dircomercial@tacay.co
We implement reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.
We reserve the right to update this Privacy Policy at any time. Any changes will be published in this same section of the website.
For any inquiries related to this Privacy Policy or the processing of personal data, you may contact us at:
Website: www.tacay.us
Email: dircomercial@tacay.co
INDUSTRIAS NATURAL OILS S.A.S.
TACAY Brand
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