Terms and Conditions

TACAY – United States

These Terms of Use govern access to, browsing, and use of the website www.tacay.us (the “Site”), operated by INDUSTRIAS NATURAL OILS S.A.S., owner of the TACAY brand. By accessing or using this Site, the user agrees to these Terms of Use. If you do not agree, you must refrain from using the Site.

1. Use of the Site

The Site is intended exclusively for individuals 18 years of age or older who have the legal capacity to enter into contracts under applicable laws of the United States. TACAY reserves the right to suspend or restrict access to the Site if it detects improper, fraudulent, or non-compliant use with these Terms.

2. Product Information

The products offered on this Site are cosmetics for external use. The information published is for informational and commercial purposes only and does not replace medical advice nor constitute therapeutic claims, in accordance with FDA and MoCRA regulations. Results may vary by user. TACAY does not guarantee specific results.

3. Purchases and Payments

Purchases made through the Site are subject to inventory availability and payment confirmation. Payments are processed through secure third-party providers. TACAY does not store complete credit or debit card information.

4. Pricing and Errors

Prices are displayed in U.S. dollars (USD) unless expressly stated otherwise. TACAY reserves the right to correct typographical or system errors related to prices, descriptions, or availability, and to cancel affected orders, refunding the amount paid.

5. Shipping and Delivery

Shipping conditions, costs, and estimated delivery times are provided during the checkout process. TACAY is not responsible for delays attributable to third parties, force majeure events, or incorrect information provided by the user.

6. Exchanges and Returns

Purchases are subject to the Exchanges, Returns, and Refunds Policy available on the Site, which forms an integral part of these Terms of Use.

7. Intellectual Property

All content on the Site (texts, images, trademarks, logos, design, and other materials) is the property of TACAY or used under valid licenses. Any reproduction, use, or distribution without prior written authorization is prohibited.

8. Limitation of Liability

To the extent permitted by applicable law, TACAY shall not be liable for:

• Indirect or consequential damages

• Service interruptions

• Improper use of products

• Unreasonable expectations regarding cosmetic results

9. Modifications

TACAY may modify these Terms of Use at any time. Updated versions will be published on the Site and will take effect upon publication.

10. Governing Law

These Terms of Use are governed by the applicable laws of the United States, without prejudice to specific state regulations that may apply to the user.

11. Contact

For questions related to these Terms of Use:
Email: dircomercial@tacay.co
Website: www.tacay.us

INDUSTRIAS NATURAL OILS S.A.S.
Brand: TACAY